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Shipping and other charges

Deliveries
The customer is notified by e-mail or telephone regarding the order and delivery status. When using the services of a carrier, orders are delivered within 4 to 5 working days in the Czech Republic and from 4 to 7 working days to Slovakia.

Delivery in Prague for orders over 1000Kč: FREE!

Delivery in Prague for orders under 1000Kč: 99Kč 

Delivery in Brno for orders over 1000Kč: FREE!

Delivery in Brno for orders under 1000Kč: 99Kč 

DPD to Czech Republic + payment on delivery: 129Kč

DPD to Czech Republic + payment via wire transfer before shipping: 99Kč

DPD to Czech Republic + payment via PayPal: 129Kč

DPD to Czech Republic + online payment via GOPAY: 99Kč

DPD to Czech Republic for all orders over 2000Kč: FREE

DPD to Slovakia + payment on delivery: 259Kč

DPD to Slovakia + payment via wire transfer before shipping: 229Kč

DPD to Slovakia + online payment via GOPAY: 229Kč

ZÁSILKOVNA: When ordering up to 5 kilograms, you can choose from the pick-up list fo the best place to pick up your order. You can find a list of places at www.zasilkovna.cz/seznam-vydejnich-mist 

Zásilkovna to Czech Republic + payment on delivery: 85Kč

Zásilkovna to Czech Republic + payment via wire transfer before shipping: 55Kč

Zásilkovna to Czech Republic + payment via PayPal: 85Kč

Zásilkovna to Czech Republic + online payment via GOPAY: 55Kč

Zásilkovna to Czech Republic for all orders over 2000CZK: FREE!

Zásilkovna to Slovakia + payment on delivery: 120Kč 

Zásilkovna to Slovakia + payment via wire transfer before shipping: 90Kč

Zásilkovna to Slovakia + payment via PayPal: 120Kč

Zásilkovna to Slovakia + online payment via GOPAY: 90Kč

When selecting pick-up at The Candy Store the fee does not apply.

With Zasilkovna, we send your goods to a pick up point that  you can choose from the list at https://www.zasilkovna.cz/pobocky. You will be notified when the goods will be ready for you to pick up - usually within 3 days of your order.

Payment 
The buyer can pay for goods in the following ways: 

a. Cash at the store
The Buyer accepts the goods in person at the store, checks their amounts and receives a receipt for the ordered goods 

b. bank transfer 
This payment shall be made before shipment of goods, the Buyer will then receive a payment confirmation and will be informed about the order status.

c. Cash on delivery 
Payment can be made upon delivery of the goods by the carrier 

The payment method is part of the online order process – one method must be chosen.