Shipping and other charges
The customer is notified by e-mail or telephone regarding the order and delivery status. When using the services of a carrier, orders are delivered within 4 to 5 working days in the Czech Republic and from 4 to 7 working days to Slovakia.
Delivery in Prague for orders over 1000 Kč: FREE
Delivery in Prague for orders under 1000 Kč: 99Kč
DPD to Czech Republic + payment on delivery: 125Kč
DPD to Czech Republic + payment via wire transfer before shipping: 99 Kč
DPD to Slovakia (only payment upon delivery) - 249Kč
Zasilkovna to Czech Republic: 75 Kč
Zasilkovna to Slovakia: 130 Kc (5 EUR)
With Zasilkovna, we send your goods to a pick up point that you can choose from the list at https://www.zasilkovna.cz/pobocky. You will be notified when the goods will be ready for you to pick up - usually within 3 days of your order.
The minimum purchase value via the online store is 300, - CZK including VAT, excluding transport and handling.
The buyer can pay for goods in the following ways:
a. Cash at the store
The Buyer accepts the goods in person at the store, checks their amounts and receives a receipt for the ordered goods
b. bank transfer
This payment shall be made before shipment of goods, the Buyer will then receive a payment confirmation and will be informed about the order status.
c. Cash on delivery
Payment can be made upon delivery of the goods by the carrier
The payment method is part of the online order process – one method must be chosen.